Access and removal requests

Last updated on March 21st, 2022 at 12:53 pm

1. Why are there incomplete sites or pages with missing images?

This can happen due to:

  • the page did not exist when the crawl was performed
  • crawl constraints that prevented it from being archived, for instance, an image embedded in a page had a size greater than permitted
  • publishing errors that prevented the page from being archived or correctly displayed

2. Why are there images that appear in an archived page and then disappear?

Some browsers, in order to be faster, automatically start loading the page and, in parallel, the corresponding images.

This causes the images of the current Web, not archived, to be wrongly displayed as part of the pages archived in the past.

To avoid this, the Archive removes the images of the current Web that the browser displays on archived pages.

3. Did I surf away from the Arquivo.pt?

You can check whether you are browsing on archived pages in 2 ways:

If none of these conditions are met then you are browsing the current Web, that is, outside the Archive.

4. Why are there videos that seem to have been archived but are not able to play?

Because the technology used for embedding videos in pages normally does not allow the videos to be archived.

5. Can I use forms in an archived web site?

No.

As only the contents published on the Web are archived, it is not possible to reproduce the functionality of mechanisms that rely on databases, such as forms.

6. Is it necessary to enable JavaScript to browse the web-archived content?

Yes.

You must have JavaScript enabled to view the archived pages and follow links within Arquivo.pt.

7. How long does it take until a page appears in the Arquivo.pt searches?

1 year.

The archived contents are available after a minimum amount of time to prevent the possibility of concurrent access with the original publishing web sites (embargo period).

8. May I request the removal of archived content which I authored?

Yes.

To this end, you should send us a Declaration according to the following template: Declaration of Responsibility for Removal Request from Arquivo.pt.

The Declaration must be accompanied by a copy of the citizen’s card or passport, which is intended solely to prove the applicant’s identity and will be destroyed immediately upon signature validation. Alternatively, you may submit the above Declaration with signature recognition.

In the case of a Corporate Entity, the request may be made by a representative of the respective entity following the model: Declaration of Responsibility for Removal Request from Arquivo.pt – Corporate Entity.

Arquivo.pt recommends that you only request content removal if it violates legally protected rights, such as copyright or other intellectual property rights.

This documentation should be sent to: contacto@arquivo.pt

This procedure came into force in November 1, 2019.

9. Why do we request that you provide the above mentioned proof?

To prevent illegitimate blocking of contents by someone who does not hold the rights over them.

10. Why is it necessary to send the list of all the addresses?

Because the contents of a web site can be authored by different entities.

Even the contents of a single page may have several copyrights holders. For instance, one person may hold the copyright over the text and another may hold the copyright over an embedded image.

11. Apart from the contents over which I hold a copyright, may I request the blocking of illegal contents that come to my knowledge?

Whenever it comes to your knowledge that a content to which you have accessed is illegal you are required to inform us of that fact. After receiving that notification and if we confirm the manifest illegality of that content, FCCN will proceed according to the Law 7/2004 of the 7th January, and will withdraw that content or make it inaccessible.